EXPERT SPEAKER SERIES: NANCY PRIEST~DISRUPTIVE LISTENING
Springfield Golf and Country Club, 2054 Gordon Street, Guelph, ON
April 3, 2018
Registration Starts at 5:30 pm Dinner and Speaker from 6:30-9:00 pm
Members $30 Guest $40
Description: Disruptive Listening
97% of women say they would like more communication in their marriage, are you one of them? This lively session will have you re-examining your own listening patterns as we disrupt the topic of listening and learn to implement the Pareto Principle of 80/20 into your listening patterns.
Every time you communicate you are either adding value or taking up space. Since we prefer to only consider that we can be adding value, it must be the other person who’s taking up space. Together we will examine this perspective and look for ways to build trust and assume positive intent of the speaker by comparing the impact of our emotional and rationale brain on listening.
Get curious about your listening skills as we examine:
- How people receive messages
- Removing preconceived ideas to be completely open to listening
- How our self-consciousness smothers our ability to communicate effectively
- The link between what we listen to and our health
- Getting others to do something different by discovering the secrets to gain buy-in
- How we rely on contextual cues and relevant memories to process information we receiveThis session will be hands on and experiential in nature, so get ready to disrupt your listening.”The most basic of human needs is the need to understand and be understood. The best way to understand people is to listen to them.” Ralph Nichols
Nancy Priest CTDP
Nancy designs strategic learning solutions that develop employee skills, change
behaviours and improve bottom line results. Changing results requires changing behaviours, and Nancy is a behaviour change specialist. With over 25 years’ experience in Organizational Learning she is a senior OD consultant, an award winning designer and owner of Glass of Learning Inc. Nancy began her OD career in the head office of Canada’s largest retailer, designing and facilitating learning solutions across Canada; she moved on to work with a Tier 1, global manufacturing organization working with Union and Management to develop trades, engineers, and leaders. She then joined a global training company where she was an Executive VP, working with fortune 500 companies around the world and assisting global company partners in growing their business.
Nancy has researched, developed and facilitated learning strategies for a wide variety of organizations, including manufacturing, hospitality, financial, retail, travel, and food services. Her broad operational and managerial experience along with strong business acumen, allows her to bring practical and realistic insights to business challenges. She is a specialist in experiential learning, which focuses on learner- centered and context driven content.
- Designed, launched, and currently facilitates the 7-week Learning Evaluation Program at the University of Toronto for the OISE Adult Learning Certification Program.
- Collaborated with a quick service restaurant chain to design a multi-day leadership rollout for restaurant managers. This included an experiential learning format utilizing gamification, learning transfer, and follow up.
- Designed a multi-day experiential sales program for an international bank that included train-the-trainers; learning transfer strategy, and a Learning Scorecard. Resulting in a 15% sales increase for participants.
- Customized a multi-module, multi-tiered front line leadership program for a manufacturing company to transition new leaders to supervisors, build on experienced supervisor knowledge, and create common language and procedures for managing throughput, quality and safety amongst teams.Nancy is a graduate of Ryerson University, is a Certified Training & Development Professional (CTDP) and currently certifies Canadian Learning Practitioners for professional designation. She has served two consecutive terms on the Board of Directors for the Canadian Society for Training & Development (now known as Institute for Performance and Learning), served as a judge for both the Canadian Learning Awards, and the international Learning Elite Awards. Nancy is a member of the Teaching and Learning Team at University of Toronto, Ontario Institute for Studies in Education (OISE). She designed and teaches Learning Evaluation.
Registration for this event will begin March 7, 2018.